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Arago Announces HIRO™ for SAP® Operations

Christopher Isak - October 23, 2018

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Using SIAM to Unlock Hidden Outsourcing Potential [Event]

Christopher Isak - September 25, 2018

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The Skills of a Service Management Professional

Sponsored Article - September 10, 2018

What is serverless architecture about

Serverless Done Right: It’s Time to Unplug!

Christopher Isak - August 1, 2018

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Getting Rid of Silos and Ticket-Driven Request Queues [Video]

Christopher Isak - June 22, 2018

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Operations beyond Methodology: When ITSM Trumps CRM

Guest Author - February 6, 2018

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Benefits and Challenges of Adopting DevOps as an SME

Guest Author - October 23, 2017

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Innovation Blind or Just Staring at the Sun?

Christopher Isak - August 21, 2017

One New Year’s Resolution Meets IT Challenges of 2017

Sponsored Article - January 26, 2017

What Does a Product Manager Do?

Christopher Isak - January 25, 2017

Atlassian Acquires Visual Project Management Company Trello, Extending Collaboration Portfolio

Christopher Isak - January 11, 2017

Clearlake Capital Buys LANDESK, Merges with HEAT Software, Works on Rebranding...

Christopher Isak - January 4, 2017

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Evaluate Your Company’s Printing Performance and Saving Potential [Infographic]

Christopher Isak - October 17, 2016

Knowledge Management System: The Art of Increasing Productivity

Guest Author - August 10, 2016

About Busted Innovation Myths and Work Culture

Christopher Isak - April 22, 2016

The Difference between an Update and an Upgrade

Christopher Isak - April 11, 2016

Enterprise YOLO and Working Like You Don’t Give a Damn

Christopher Isak - April 4, 2016

Claire Agutter on IT Service Management and Future Practices [Interview]

Christopher Isak - March 30, 2016

DevOps and IT Projects in the Real World

Christopher Isak - March 15, 2016

Bad Password Storing Practices Explained [Video]

Christopher Isak - February 22, 2016

Challenges in IT Infrastructure Management

Sponsored Article - February 9, 2016

Uptime Funk: Well It’s Saturday Night and the Server’s Alright [Video]

Christopher Isak - January 14, 2016

Elements of Design Thinking

Christopher Isak - January 11, 2016

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Why and How to Work with Virtual Teams?

Christopher Isak - January 5, 2016

Why a Solid IT Infrastructure is Important in Establishing Business Continuity

Sponsored Article - December 3, 2015

Why IT Support Hate Macs

Guest Author - November 28, 2015

How to Prevent Costly Data Breaches

Dan Radak - September 28, 2015

IBM and JAMF Help Enterprises to Better Manage Apple Devices

Alexandru Tanase - August 31, 2015

Methodologies for IT Service Management and Project Management

Christopher Isak - August 21, 2015

RESILIA: When InfoSec Meets ITSM

Christopher Isak - July 23, 2015

10 Things You Can Tweak on Your Service Desk

Christopher Isak - July 6, 2015

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