Marc Benioff on Building Relationships with Your Customers
Building and managing relationships with your customers is vital to your business whether you are doing B2C or B2B – delivering services or building products, the relationship is what keeps everything together.
In this video, from the Fortune Brainstorm Tech CES dinner, the Salesforce.com CEO Marc Benioff explains important pointers around relationship management and shows how their services can help organisations to achieve their goals.
YouTube: “Marc Benioff on Building Relationships with Your Customers” by Fortune Magazine
Photo credit: Steve Jurvetson