Pokemon Sword and Shield Crashes Roku Devices Over The Weekend

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This past weekend was a bizarre one for customers that bought Pokemon Sword or Shield. Pokemon fans playing via Roku devices found them continually restarting and crashing while trying to play on their Nintendo Switch. On the Pokemon subreddit, frustrated fans attempted to find a solution. The entire ordeal can be described with Redditor SgtCptPvtMe’s response, “This is the most random issue I’ve ever seen in my life”.

A confusing issue

Switch users playing Pokemon via Roku televisions, streaming sticks, or Roku players found that the devices constantly restarted and crashed. At first, players believed it was simply an issue Roku was having with their devices.

According to reddit user MazInger’s post, it wasn’t until hearing other’s complaints on twitter that he realized Pokemon Sword and Shield had a part in the issue. On the offical Roku subreddit, user TheBasedSloth posted a bizarre solution to the problem: simply put your Switch in airplane mode. After the posting this solution, Roku posted about the issue and solution on their customer support site.

What went wrong

After looking into what caused this issue, MazInger updated his post with an answer. Apparently, the signals that both the Switch and Roku give off end up crashing Roku devices. Fans assume that the Switch is looking for other Switch devices for multiplayer in Pokemon. On the other hand, this signal messes with the Roku as it doesn’t have a proper response to this.

But, nobody truly knows what exactly is causing the issue. While Roku has posted the temporary solution, they did not go into detail about what went wrong. Roku has also stated that they will be sending out a soft update to fix the issue very soon.

It is quite unfortunate for such a big issue to occur when the game has been out for little over a week. This is of course, on top of much controversy surrounding the game as many fans were upset with the dramatic cuts to the national pokedex within the new Sword and Shield games. Despite all of this, fans seem to really enjoy the new Pokemon games.

Photo credits: The feature image has been taken by Kelly Sikkema.
Sources: Pokemon SubredditRoku SupportRoku Subreddit

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Nicole Evans
Nicole Evans
Journalist with a love of all things nerdy. Will play almost any video game, but loves RPGs the most. Nicole got her English Bachelors with a minor in Japanese, then decided to start freelancing right out of college. Currently obsessed with Fire Emblem Three Houses.
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