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NEW YORK, NY - JANUARY 13: Nintendo of America, A guest enjoys playing Mario Kart 8 Deluxe on the groundbreaking new Nintendo Switch at a special preview event in New York on Jan. 13, 2017. Launching in March 3, 2017, Nintendo Switch combines the power of a home console with the mobility of a handheld. It's a new era in gaming that delivers entirely new ways to play wherever and whenever people want. (Photo by Neilson Barnard/Getty Images for Nintendo of America)

Nintendo has finally released a statement about the Switch controller connectivity issues with the console on the 23rd of March. The company blamed the manufacturing variation for the problems but has stated that the connectivity problems will be fixed in the next shipment.

Problems with the new tech?

Ever since the Nintendo Switch was released, gamers have complained that the left Joy-Con often disconnects while playing games. Nintendo released an official release stating that there was no issue with the “Joy-Con(trollers)” before and there was no fix on the way. There was a manufacturing variation which caused the wireless connectivity problems for a small number of devices.

Nintendo Switch is the latest gaming console from Nintendo. The company has managed to sell 1.5 million consoles in March only. This positive sales result is what the company needed after the disastrous feedback of the Nintendo WiiU. The only issue Nintendo has faced thus far is the left console controller disconnecting at random times, other than that everything is going positively well for Nintendo Switch.

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Official statement

“There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway. A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.

We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.

There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit http://support.nintendo.com.”

Photo credit: Nintendo
Source: Michael Rougeau (Yahoo) / Devin Coldewey (TechCrunch)

Alisha Mahmood Technology Journalist

Hey There. I am Alisha and I am an aspiring tech journalist. Chat with me on Twitter about what tech stuff you are most into!