Waitlyst: Gathering Data from Customers’ Feedback

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It’s great to see businesses continuously improving their processes while adapting different ways to reach out to their potential customers. However, no matter how much a product or process may seem innovative, sometimes, it might not resonate well with consumers. In cases like this, it’s important to gather feedback or data to know immediately how your users interact with your product.

This is why products that gather information like Waitlyst are valuable for companies to understand their customers better. The platform helps businesses create informed decisions to improve their product based on client feedback.

Waitlyst platform for all customer activity

Seeing how consumers interact with your product can inform you about what they’re interested in and areas of improvement. Waitlyst aims to provide just that by letting you see your customers’ activities. This includes providing you with reports on data such as how many live users are there, how active they are, and the revenue gained from them. Feedback from questions that are answered by users can be seen on the platform as well.

Waitlyst also helps you automate certain workflows that can interact with your customers when an event happens. Let’s say that a new user subscribes to your website or product. The platform can automatically send a personalized welcome email to your new customer. Email campaigns like these assist in responding immediately to your consumers while easing up the workload for your employees so they can focus on more important workflows.

Apart from that, Waitlyst can be integrated into apps such as Slack and Trello. As of this writing, integration to Chrome is coming soon, and more are on the way. For now, if you’re looking for a tool that can help you gather data to improve your product, you can test out the platform for 14 days. After that, you can subscribe to a plan, starting at $50 per month.

Photo credit: The feature image is symbolic and has been done by .Shock.

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Danielle Ordonez
Danielle Ordonez
Writer/editor who loves coffee and her cat. Takes a lot of time before finishing a game. Japanophile. Slightly scared of crowds.
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