The need to automate phone calls far predates the current surge in AI popularity. In fact, there’s a decent chance you, too, have called somewhere expecting a human response. Instead, an Interactive Voice Response (IVR), a prerecorded or robotic voice, has probably greeted you instead.
What if AI made phone calls on your behalf? It can now at https://t.co/9VGbgcAZ5Q
— freedomgpt (@RealFreedomGPT) January 1, 2024
Given the current development of text and voice AI technologies, it’s only a matter of time before fully automated phone calls are publicly available. I’m not talking about prerecorded ones; I mean those adaptable to the call’s context. PhoneCallGPT could be a step in that direction. It isn’t limited to companies, either. You can use it to automate your calls.
Future of phone calls
FreedomGPT Network, an uncensored and private AI network, hosts PhoneCallGPT. The user can input the target phone number and the prompt on the site, and it will combine several services from there to make the call. For personal calls, this has great potential. Since its launch, thousands of users have already used the service. Some have used it to check in on relatives, while others save on waiting times when calling large companies. The possibilities are endless. You can now automate any communication you need or want to do.
This works the other way around, too. PhoneCallGPT is looking into including an enterprise plan for businesses interested in AI automation. While it’s better to talk to a human at customer service, an AI that understands the context of the situation is still better than a pre-recorded IVR. What only some large corporations may have had is now in the hands of everyone.
I can definitely see the convenience of letting AI make phone calls for you. PhoneCallGPT seems like a useful tool that can help with various tasks such as calling airlines or scheduling appointments. It could save a lot of time and effort!
— Anh sao vang (@Anhsaovang2) February 7, 2024
With PhoneCallGPT, individuals and businesses alike can have calls no longer limited by the time available or the limitations of pre-recorded responses. Co-founder Zach Arrow has expressed that the system aims to make people’s lives more efficient. As AI technologies continue to advance, it’s unavoidable that communications advance as well. The system is just a glimpse at the future that might await us. I look at it positively. Of course, we still need real human-to-human phone calls, so I don’t think that gets replaced. What is potentially getting changed is the hours lost on hold, talking to prerecorded bots, or the ones on calls people don’t really want to have but are forced to.
YouTube: PhoneCallGPT – to automatically call any phone number you specify with a human-sounding AI.
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Photo credit: The feature image is symbolic and has been done by Christopher Isak with Midjourney for TechAcute.
Source: Newswire
