Wake wazibuza ukuthi ithuluzi elilula lingakwazi kanjani ukwenza isimanjemanje futhi lithuthukise usuku lwakho lokusebenza? Masikhumbule lapho ubuchwepheshe babuyisithiyo kakhulu kunosizo. Uyakhumbula lapho imihlangano isho ukuthatha amanothi okungapheli futhi imisebenzi ye-CRM ithatha isikhathi esiningi sochwepheshe bokuthengisa noma somthengisi? Ngike ngangena obishini lokuqaliswa kwe-CRM kanye namasu ngaphambilini, futhi ngizibonele mathupha ukuthi intuthuko efanele yezobuchwepheshe ingashintsha kanjani imisebenzi ekhathazayo ibe imisebenzi engenamthungo, ekugcineni ithuthukise ukukhiqiza nokuphila kahle kwabasebenzi. Amandla obuchwepheshe awekho enkingeni yawo kodwa emandleni awo amangalisayo okwenza ukuphila kwethu kube lula, okwenza imisebenzi ilawuleke futhi isebenze kahle.
Ukuhlanganisa ubuhlakani bokwenziwa (i-AI) kuzingxenyekazi ezifana ne-Dialpad Ai njengesibonelo sale filosofi ngokushintsha indlela esixhumana ngayo nesisebenzisana ngayo namakhasimende. Ngokusebenzisa ama-algorithms athuthukile nokufunda komshini, i-Dialpad Ai iqondisa izinqubo zokuxhumana ukuze kuthuthukiswe ukusebenzelana kwamakhasimende nokwenza imisebenzi evamile, evumela amabhizinisi ukuthi agxile kulokho okubalulekile ekukhuliseni: ukwakha ubudlelwano kanye nokukhula kokushayela. Lolu shintsho kwezokuxhumana kanye nokuxoxisana luwubufakazi begxathu elimangalisayo esilenzile kwezobuchwepheshe, okwenza amakhono ebesingaphupha ngawo eminyakeni eyishumi edlule.
I-Dialpad Ai ihlose ukuhlinzeka ngani?
Ukuxhumana okuphumelelayo nokuphatha ubudlelwano bekhasimende ngendlela ephumelelayo akuxoxiswana ngayo endaweni yebhizinisi esheshayo yanamuhla. Izinkampani zithungatha izixazululo ezizothuthukisa imbuyiselo yazo ekutshalweni kwezimali (i-ROI) futhi zithuthukise ulwazi lwabasebenzisi, okuholela ezisebenzini ezijabule kakhulu nezizibandakanye kakhudlwana. Faka i-Dialpad Ai, inkundla ethembisa ukubhekana nalezi zidingo ngohlelo lwayo lwezici ezithuthukisiwe ze-AI. Ingabe i-AI iyimpendulo yokuguqula ukuxhumana kweqembu nokuzibandakanya kwamakhasimende? Ochwepheshe abaningi bayangabaza, banikezwe i-hype ezungeze ubuchwepheshe be-AI. Kodwa-ke, ukusebenza kanye nezinzuzo ze-AI ziya ngokuya zibonakala, zidlulela ngale kwe-hype ezinhlelweni zokusebenza zomhlaba wangempela. I-Dialpad Ai igqama ngokugxila ekuxazululeni amaphuzu athile ezinhlungu ngezindlela ezingokoqobo nezigxile kumsebenzisi.
Ingabe i-AI ingathuthukisa ngempela ukuxhumana kweqembu nokusebenzelana kwamakhasimende? Lo mbuzo uye wavusa inkulumompikiswano enkulu, ngokuvamile egxile endimeni ye-AI ekuziguquleni kokuzenzakalelayo kokuhamba komsebenzi kanye namandla ayo okushintsha imisebenzi yabantu. Kodwa-ke, kuthiwani uma sishintsha ingxoxo ukuze sibuke i-AI njengethuluzi lokuthuthukisa esikhundleni sokuyishintsha? I-Dialpad Ai inikeza izici ezintsha ezidizayinelwe ukubhekana nezinselele zansuku zonke zamaqembu. Isibonelo, ukuphindaphinda komhlangano okuzenzakalelayo konga isikhathi futhi kuqinisekise ukuthi wonke amalungu eqembu, kungakhathaliseki indawo yawo yesikhathi, asekhasini elifanayo. Lokhu kubaluleke kakhulu endaweni yokusebenza yanamuhla yomhlaba, lapho amaqembu evamise ukuhlanganisa izindawo eziningi. Ngaphezu kwalokho, ukuhlanganisa amasistimu e-CRM kwenza imisebenzi yokufaka idatha ibe lula, okuvumela amalungu eqembu ukuthi agxile emisebenzini enamasu amaningi kunokuba acishwe umsebenzi wokuphatha.
Kuyathakazelisa futhi: I-Automation vs Umsebenzi Wezandla - Kungani Lokho Kungumbuzo Ngisho?
Ngokubhekana nezinkinga ezivamile, i-AI ingasiza amaqembu asebenze kangcono ndawonye futhi akhe ukuxhumana kwamakhasimende okuqinile. Lokhu kuthuthukisa ukuxhumana ngaphakathi kwenkampani futhi kugcina amaklayenti ehlanganyela kakhulu. Ukusebenzisa izici ezisuka ku-Dialpad Ai akusebenzi nje kuphela; kungenza nomsebenzi ujabulise ngokwengeziwe. Esikhathini esifushane, lokhu kungaholela ekusebenzeni kweqembu okungcono kanye nabasebenzi abajabulayo, futhi ngokuhamba kwesikhathi, kungase kukhulise inzuzo yenkampani.
Hlobo luni lomhlangano kanye nokwandiswa kwe-CRM ongayilindela?
Isikhungo sabo sokuxhumana se-AI kanye ne-AI Sales Intelligence sibonisa ukuthi i-AI ingayithuthukisa kanjani imisebenzi yansuku zonke, iguqule izinqubo zansuku zonke zibe amathuba okuqamba nokucabanga kwamasu. Ukumba ujule emandleni e-AI, iminikelo ye-Dialpad Ai idlula ukuloba nje. Cabangela ukuhlanganisa nezinhlelo ezikhona zeCustomer Relationship Management (CRM). Lokhu kuhlanganiswa kungaqeda inqubo eyisicefe yokudlulisa idatha yekholi kumapulatifomu amaningi. Cabanga ukuthi konke ukuxhumana kwakho, izingcingo, imilayezo, nemihlangano kwenzeka endaweni eyodwa. Ingabe lokho bekungeke kwenze kube lula ngamaqembu ukugxila kulokho okubaluleke kakhulu?
Ubumnandi buqala lapho ubuchwepheshe buqala ukukusebenzela. Isikhungo Sokuxhumana se-Dialpad Ai kanye ne-AI Sales Intelligence kukhanyisa indlela i-AI engayithuthukisa ngayo imisebenzi yansuku zonke, iguqule izinqubo zansuku zonke zibe amathuba okusungula nokucabanga kwamasu. Isibonelo, cabanga usebenzisa izincwadi zokudlala ze-AI ukuze uthuthukise ukufinyelela kwezokuthengisa noma amakhadi esikolo akhiqizwe yi-AI ukuze uhlole ukusebenzisana kwamakhasimende. Lawa mathuluzi aguqula imisebenzi yansuku zonke ibe imisebenzi ebandakanyayo enomthelela ekukhuleni kwebhizinisi.
I-athikili ehlobene: Umhlahlandlela Wabasaqalayo kuma-CRM Systems - Angasiza Kanjani Ukuqalisa Kwakho noma i-SMB
Enhliziyweni yomnikelo we-Dialpad Ai ukuhlanganiswa okungenamthungo kwe-AI ekuxhumaneni kwebhizinisi, okuguqula ngokuyisisekelo izinqubo zendabuko zibe imisebenzi ethuthukisiwe, ethuthukisiwe ye-AI. Le ndlela yokusungula ilula ukuxhumana futhi inika amandla amaqembu athengisayo ngezici ezinamandla. Isibonelo, izibalo zekholi ezishayelwa yi-AI zinganikeza imininingwane ebalulekile ekusebenzisaneni kwamakhasimende, okuvumela abamele ukuthengisa ukuthi bahlele ama-pitch abo ngempumelelo kakhulu. Ukwengeza, isici sokushejula esihlakaniphile songa isikhathi ngokuxhumanisa ngokuzenzakalela imihlangano ngokusekelwe ekutholakaleni kwabahlanganyeli, kunciphisa kakhulu ukubuyela emuva okuvame ukuhlotshaniswa nokusetha ama-aphoyintimenti.
Izimo zokusetshenziswa komhlaba wangempela zibonisa ukuthuthukiswa kokukhiqiza okumangalisayo okutholwe ngalezi zithuthukisi. Izinhlangano eziningi zibike izikhathi ezincishisiwe zemihlangano, okuvumela amaqembu ukuthi agxile kakhulu ekuvaleni amadili kunokuba agxile ezingxoxweni ezinde. Ngaphezu kwalokho, ubuchwepheshe be-AI buthuthukisa ukunemba kwedatha kuma-CRM, iqinisekisa ukuthi amaqembu athengisa afinyelela olwazini oluthembekile nolwakamuva, olubalulekile ekwenzeni izinqumo ezinolwazi.
Lolu shintsho lubonisa isikhathi esibalulekile ekuqondeni kwethu ukuthi i-AI ingasetshenziswa kanjani ngempumelelo emabhizinisini. Ngokwamukela lezi zici zokuthengisa ezithuthukile, izinhlangano zingavula amazinga amasha okusebenza kahle futhi ziqhubekise ukukhula, zizibeke phambili endaweni yokuncintisana.
Ukucatshangelwa okubalulekile
Ngaphandle kwezinzuzo, kusenokukhathazeka mayelana nokuqaliswa kwe-AI. Ubumfihlo bedatha nokuvikeleka kuyanda, ikakhulukazi ngokuxhumana kwebhizinisi okubucayi. Nokho, izinkundla ezifana ne-Dialpad Ai zibhekana nalezi zinselele ngokunikeza izixazululo ezivikelekile, ezithobelayo ezihlonipha idatha yomsebenzisi kuyilapho kuthuthukiswa ukusebenza. Cabanga ngenkampani ehlulekayo ukusebenzisa i-AI, okuholela emathubeni aphuthelwe kanye nokuncipha kokuncintisana. Lokhu kuyiqiniso emabhizinisini amelana noshintsho futhi anamathele ezindleleni zendabuko.
Ngaphandle kokuzivumelanisa nezimo, bazifaka engcupheni yokusalela emuva emhlabeni okhulayo wedijithali. Kumholi wezobuchwepheshe, isinqumo sokuhlanganisa i-AI singabonakala sinzima. Kunezingozi ezihilelekile, futhi ukwesaba ukuxokozela kungase kuqede amandla. Nokho, amandla oshintsho oluhle kanye nesithembiso sokwenza ngcono ukusebenza kahle nokwaneliseka kwamakhasimende kukwenza kucatshangelwe okufanele.
Linga, hlola, hlaziya, thuthukisa, nciphisa amaphutha, futhi ukhule
Ukuqaphela ukuthi i-AI ingaba umlingani onamandla kuphawula inguquko ebalulekile ezinhlanganweni eziningi. Ngokwamukela izixazululo ezintsha nezisebenziseka kalula njenge-Dialpad Ai, amabhizinisi angathuthukisa kakhulu ukuxhumana kwawo kwangaphakathi futhi athuthukise ukusebenzisana kwamakhasimende. Lawa mathuluzi athuthukile enza lula ukuhamba komsebenzi futhi akhuthaze ukubambisana phakathi kwamalungu eqembu, okwenza kube lula ukwabelana ngolwazi nemibono. Lokhu kushintshela ku-AI kungaphezu komkhuba odlulayo; limele umnyakazo wamasu obheke ekukhuleni okusimeme. Ukwamukela ubuchwepheshe be-AI kuvumela izinkampani ukuthi zihlale zincintisana emakethe ehlala ivela, zandise ukusebenza kwazo, futhi ekugcineni zilethe inani elingcono lamakhasimende. Njengoba amabhizinisi ezulazula ezinkingeni zezinselelo zesimanje, ukusebenzisa i-AI kuzobaluleka empumelelweni yesikhathi eside nokuqamba izinto ezintsha.
Ngaphambi kokuhamba: Ukusebenza ngale kweMethodology - Lapho i-ITSM Trumps CRM
Ikusasa le-AI ekuxhumaneni kwebhizinisi kanye nenkonzo yamakhasimende liyathembisa. Abaholi bezobuchwepheshe bayakhuthazwa ukuthi bahlole izixazululo ze-AI ezihambisana nezinjongo zabo zenhlangano, baqinisekise ukuthi abasebenzi namakhasimende bayazuza kulokhu kuthuthuka. I-Dialpad Ai iyisibonelo samandla e-AI okuguqula indlela esisebenza ngayo nesixhumana ngayo, iyenze ithuluzi elifanele ukucatshangelwa. Cabanga ngendawo yokusebenza lapho ubuchwepheshe bungeyona nje inselele yokuhamba kodwa umlingani obalulekile ekuzuzeni impumelelo.
I-Dialpad Ai iphrojekthi lo mbono, yethula ikusasa lapho ubuhlakani bokwenziwa buthuthukisa ulwazi lwamakhasimende futhi bukhuphule ukwaneliseka kwabasebenzi. Lesi sixazululo esisunguliwe sikulungele ngokugcwele ukuphatha imisebenzi yezinga lebhizinisi, okusenza siguqule umdlalo kumabhizinisi afuna ukwenza lula izinqubo zawo zokuxhumana. Ngokuncintisana intengo iqala ku-$15 ngesihlalo ngasinye nge-T-Mobile for Business, Dialpad Ai yenza ubuchwepheshe obusezingeni eliphezulu bufinyeleleke ezinhlanganweni zabo bonke osayizi. Ingabe usukulungele ukushintsha ukuxhumana kwebhizinisi lakho? Bheka amakhasi abo olwazi ukuze uthole imininingwane ephelele ngezindleko ezifanelana nenhlangano yakho. Indlela yokuxhumana kwebhizinisi okuhlakaniphile icacile kulabo abazimisele ukugxuma futhi bazame izixazululo zesimanje ezenza imisebenzi yakho ibe yesimanje.
Ikhredithi yesithombe: Izithombe ezibonisiwe zingezakwa-Dialpad Ai.
