What Does a Product Manager Do?

I am professionally involved with enterprise IT service management for more than ten years now, and one of the matters

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Evaluate Your Company’s Printing Performance and Saving Potential [Infographic]

Can you believe that an unbelievably large amount of incident tickets, that hit the service desk, are actually quite low tech

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Enterprise YOLO and Working Like You Don’t Give a Damn

In this article we are going to analyze the YOLO (You Only Live Once) lifestyle and find out if this

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Benefits and Risks of Knowledge Process Outsourcing

Is Knowledge Process Outsourcing interesting for your organization? Is there a possible KPO benefit waiting for you, which enables cost-saving

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Business Intelligence: Which Tool Is Right for Your Company?

Getting an edge on the competition takes many factors added together, but utilizing technology ranks at the top of the

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How to Upscale Like a Boss

So you want to upscale your business? It’s one of the most common goals of companies, I can’t blame you.

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Engage Employees Using Games, Contests and Rewards

This is the third post in my series exploring the new workforce trend called gamification. First, I covered how game mechanics

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