Claire Agutter on IT Service Management and Future Practices [Interview]

At TechAcute we often pick up news and changes about IT Service Management (ITSM) and explain what certain methodologies are

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Training+: Virtual Mentors Set to Revolutionise Online ITSM Training

IT Training Zone have launched its Virtual Mentor Programme, ‘Training+’, to revolutionise online ITSM training. The new service, which is

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Microsoft Releases New Customer-Centric Solution “Parature”

Around a year ago, Microsoft has started a new set of acquisitions by getting some important names under its belt.

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